About Mollak

The Dubai Land Department, through its regulatory arm Real Estate Regulatory Authority (RERA), has launched a first-of-its-kind e-system called Mollak (the Arabic word for Owners), Which regulate jointly owned properties, service charge and monitor the payment of service charges in jointly-owned properties in Dubai.

The DLD prioritizes customer satisfaction and happiness, in line with national strategies, and developed this system to help jointly-owned property owners and ensure smooth and easy operations with their property managers.

Mollak provides a new and integrated system to regulate, monitoring accounts related to service charges aad providing support services for all parties involved in Jointly owned properties in Dubai

The system operates across a range of stakeholders in managing jointly-owned properties. It also operates within the real estate unit owners' database and the database of real estate units registered and approved by the DLD, where no user may change the data.

RERA aims to additionally issue electronic service charge approvals through Mollak to real estate unit owners, who will receive quarterly service charge invoices through the system.

It enforces comprehensive regulatory governance on property management companies registered with RERA, requiring them to upload financial statements and copies of maintenance, service and other supplier contracts for common area services.

The Mollak system reflects the provisions of Law No. (6) of 2019 concerning Jointly Owned Property (JOP) in the Emirate of Dubai and its regulations.

Vision & Mission

To position Dubai as the world’s most premium and leading real estate destinations.

To create a pioneering and sustainable real estate environment that will promote Dubai as the world's happiest city through:

• Smart services
• Professional human and financial resources
• Integrated real estate legislation

Objective of Mollak

The primary aim of Mollak is to regulate, govern, online service and support system to parties dealing with jointly-owned Properties in Dubai.

With the increased number of real estate developments in Dubai, the Mollak system aims to simplify the registration of properties and standardize their regulatory processes.

• To help in the formation, registration and management of jointly-owned properties
• To ensure compliance with laws and regulatory guidelines
• To increase transparency in the real estate industry
• To increase investor confidence
• To streamline service charge collection process
• To coordinate with DLD records to ensure accuracy and accessibility of property records and owners database
• To provide a consolidated database for storage and updating of all pertinent records
• To promote sustainability in the real estate environment